If your browser is configured to accept cookies, we may collect non-personally identifiable information passively using cookies and page tags.
What's a cookie?
Cookies are small text files that can be placed on your computer or mobile device in order to identify your Web browser and the activities of your computer on the Help Scout Service and other websites.
What's a page tag?
Page tags, also known as web beacons or gif tags, are a web technology used to help track website or email usage information, such as how many times a specific page or email has been viewed.
Do I have to accept them?
You do not have to accept cookies to use the website. If you reject cookies, certain features or resources of the website may not work properly or at all and you may have a degraded experience.
Although most browsers are initially set to accept cookies, you can change your browser settings to notify you when you receive a cookie or to reject cookies generally. To learn more about how to control privacy settings and cookie management, click the link for your browser below.
To learn more about cookies; how to control, disable or delete them, please visit http://www.aboutcookies.org. Some third party advertising networks, like Google, allow you to opt out of or customize preferences associated with your internet browsing. For more information on how Google lets you customize these preferences, see their documentation.
We collect non-personal information through our Internet log files, which record data such as browser types, domain names, and other anonymous statistical data involving the use of the website. This information may be used to analyze trends, to monitor the use of the website, and to gather general demographic information. We may link this information to personal information for these and other purposes such as personalizing your experience on the website.